Fix It

Getting Accountability Right

Author  Roger Connors and Tom Smith
Fix It

From the world’s leading experts on workplace accountability comes the most comprehensive study on the subject, revealing the cure that could fix low employee engagement in the workplace once and for all

One factor, more than any other, causes the problems business leaders fear most. Lackluster performance, sinking profits, and unmet stockholder expectations all stem from one source: a massive decline in em­ployee engagement. Rather than blaming employees themselves for the decline, however, the Workplace Accountability Study reveals how to fix it: the secret lies with those who lead and manage our organiza­tions. To inspire employees to be fully engaged, men­tally and emotionally, in their work, leaders must first and foremost fix accountability—in themselves, their teams, and the entire enterprise.…