Fix It

Getting Accountability Right

Publisher: Portfolio
From the world’s leading experts on workplace accountability comes the most comprehensive study on the subject, revealing the cure that could fix low employee engagement in the workplace once and for all

One factor, more than any other, causes the problems business leaders fear most. Lackluster performance, sinking profits, and unmet stockholder expectations all stem from one source: a massive decline in em­ployee engagement. Rather than blaming employees themselves for the decline, however, the Workplace Accountability Study reveals how to fix it: the secret lies with those who lead and manage our organiza­tions. To inspire employees to be fully engaged, men­tally and emotionally, in their work, leaders must first and foremost fix accountability—in themselves, their teams, and the entire enterprise.
 
But how? To answer that question, Roger Con­nors and Tom Smith—cofounders of Partners In Leadership, the Accountability Training and Culture Change Company, and the authors of the New York Times bestseller The Oz Principle, the definitive bible on workplace accountability—have joined forces with three expert field practitioners. The resulting book not only presents eye-opening insights drawn from the authors’ three-year, first-of-its-kind Workplace Accountability Study, it also offers 240 proven solu­tions advanced by 120 successful leaders interviewed exclusively for this book. Their combined wisdom can help you solve every conceivable accountability prob­lem, whenever and wherever it pops up.
 
Since one size does not fit all in today’s chal­lenging business environment, this official sequel to The Oz Principle provides an innovative, self-directed journey into accountability that enables you to tailor solutions to your own unique situation. Fix It tack­les the 16 Accountability Traits consistently found in highly accountable, effective people, teams, and organizations, and it guides you to the ones you need to fix right now.
 
 You will design your personally tailored path through the book:
1.     In Part 1, you create your Fix It Bucket List by taking the three-minute Fix It Assessment.
2.     In Part 2, you spend fifteen minutes reading about the Accountability Trait in question.
3.     In Part 3, you explore several tried-and-true solu­tions that will work for you, your team, or your entire organization.
 
Fix It is destined to become an indispensable leadership and management resource for resolving any pressing problem in your organization. Whatever you need, from more accountability and ownership to greater engage­ment and leadership, this book will help you get the results you need. For more information, visit: www.fixit-book.com

PRAISE FOR

 “The tools in Fix It can be used the instant you put the book down. It is a treasure trove of insights on how to create accountability for results!”
—BRAD LEE, President, Breg, Inc.
 
“I read Fix It as I was flying across the country this week. I have never read a better structured leadership book; truly innovative. This is a breakthrough!”
—JACK BUTORAC, Chairman and CEO, Marco’s Pizza
 
Fix It is the perfect sequel to The Oz Principle; it should be on everyone’s desk and used fre­quently as a leadership best practice reference book.”
—GARY GESSEL, President and COO, Milgard Windows & Doors
 
“The ideas presented in Fix It . . . are simple, practical, and easily cascaded across a large enter­prise, resulting in the kind of real alignment that ultimately generates better results.”
—PIETRO SATRIANO, President and CEO, US Foods
 
“With the principles presented in Fix It, we are now seeing collaboration, teamwork, and patient-centeredness we haven’t seen for years.”
—DR. CHARLES PECK, CEO, Athens Regional
 
“As an Oz reader, Fix It went beyond my expectations. The authors have gone the extra mile, again, and shared incredible research and practices that empower leaders to create thriving businesses.”
—LISA LUTOFF-PERLO, President and CEO, Celebrity Cruises
 
“This timely read is a practical collection of years of concrete experience and offers a prag­matic and powerful approach to fix it and getting accountability right!”
—JC TELLIER, CEO, UCB
 
“I expect Fix It to become a reference manual for my students at Wharton as well as my friends and colleagues who are CEOs.”
—DAVID S. POTTRUCK, Chairman, HighTower Advisors; Faculty, Wharton School of Business; Former Charles Schwab CEO